ANOTHER PROBLEM SOLVED: Submitting a claim to insurance provider

A member called staff representative Steve Torgerson with questions about their benefit plan. The member was hired eights months ago and wasn’t sure how to claim for prescription medicine or how to submit a claim. 

Steve walked the member through submitting a claim to their insurance provider and provided the member with a contact to ask about getting a copy of the benefit plan information. 

It is valuable to fully understand your full medical benefit plan through work. Whether you need to use them now or not knowing what you have is the first step in utilizing your benefit plan to its fullest.

Do you need assistance with a problem or question in your workplace?

Contact a GSU staff representative. This service is provided to you as part of your union dues, and there is no additional charge for assisting you.

ANOTHER PROBLEM SOLVED: Another EI appeal win saves $9,664 for former GSU member

A GSU member working for the Western Producer received notice that his position was being eliminated effective the end of July 2017.

The union member elected to go on layoff subject to recall and to defer his employment termination date for six months, as provided for in the GSU collective agreement with the employer. The member applied for and received EI benefits as well the supplemental employment benefit top up provided in the GSU collective agreement.

The union member’s employment with the Western Producer terminated six months later and he became eligible to receive severance pay under the terms of GSU’s collective agreement. Severance pay was subsequently calculated and paid to the member.

On May 26, 2018 the GSU member received notice from the EI Commission that the monies he received for severance pay would be applied against his EI claim from August 6, 2017 to October 13, 2018 and EI benefits he received would be clawed back.

With assistance from GSU staff rep Dale Markling, the member requested that the EI Commission’s decision be reconsidered. On August 1, 2018 he received word from the Commission that his reconsideration had been granted and he would not be required to repay $9,664 in EI benefits. 

“This situation and period of uncertainty for the former Western producer employee was caused in large measure by the employer’s actions,” said GSU general secretary Hugh Wagner. “In the end it worked out as a result of the member and GSU working together. The employer was no help whatsoever.”

“When GSU members experience work-related problems, GSU is always ready to help – and we do get results,” said Wagner.

GSU’s EI-appeal win puts $14,000+ back in the pocket of GSU member

A GSU member received notice that his position was being eliminated effective December 30, 2015.

The union member elected to go on layoff subject to recall and to defer his employment termination date for six months, as provided for in Article 24 – Position Elimination of the GSU collective agreement with CPS. The member applied for and received EI benefits as well the supplemental employment benefit top up provided in the GSU collective agreement.

The union member’s employment with CPS terminated on June 30, 2016, and on that date he became eligible to receive severance pay under the terms of GSU’s collective agreement. Severance pay was subsequently calculated and paid to the member by CPS and a record of employment was issued to reflect that fact.

On September 28, 2016, the GSU member received notice from the EI Commission that the monies he received for banked overtime, vacation pay, and severance pay would be allocated to his EI claim back to January 2, 2016 and the EI benefits he received (totaling $14, 499) would be clawed back.

The member requested that the EI Commission’s decision be reconsidered, but on December 23, 2016, his request was denied.

On January 26, 2017 the member appealed the EI decision to the Social Security Tribunal of Canada (General Division) which heard and denied his appeal on September 6, 2017. On October 13, 2017 an application for leave to appeal this decision was filed on behalf of the member by GSU and on February 7, 2018 leave to appeal was granted by the Appeal Division of the Social Security Tribunal of Canada.

As a result of the significance of this case for the member involved and every GSU member whose job is eliminated under collective agreement terms the same or similar to the agreement with CPS, GSU retained lawyer Ronni Nordal to represent the member in the appeal process.

Ms. Nordal submitted a written brief which said, amongst other things,

“In the circumstances of this case, (union member’s name) continued to be an employee of CPS, and to have rights under the Collective Agreement, which are only available to employees, up to June 30, 2016.  Had (union member’s name) been the successful applicant to a permanent CPS positing during the period December 30, 2015 to June 30, 2016, he would not have been entitled to receive any severance pay.

The right to severance pay did not exist until the employment relationship came to an end – which occurred on June 30, 2016.  Therefore the severance payment should not be allocated to a period of time before Mr. Berrns was entitled to the same – it should not be allocated to a period of time period to June 30, 2016. 

The severance payment was only payable after the employee-employer relationship came to an end… upon separation, which occurred June 30, 2016.  Therefore, the decision to allocate the $92,236.80 severance payment back to the period commencing with lay-off (December 30, 2015) and the start of the claim (January 3, 2016) constitutes an error in law.  The $92,236.80 severance payment can only be properly allocated as earnings as of June 30, 2016.”

After some procedural hiccups on the part of the Appeal division of the Social Security Tribunal, the members’ appeal of the decision to claw back the EI benefits he received was finally heard on June 12, 2018. And, great news arrived six days later when the appeal was granted.

The written decision by the Appeal division said the following, in part.

“… I accept that the Claimant did not finally separate from employment until the expiry of the six month deferral period. The terms of the Agreement explicitly stated that the Claimant’s termination was deferred for six months from the position elimination (December 30, 2015) and the Claimant retained privileges specific to employees during that deferment, including preferred access to other positions with the employer. Furthermore, the Claimant could not have obtained his severance earlier than he received it unless he also forfeited his employee status and certain benefits or privileges. He would not have been entitled to receive severance at all, had he been able to secure a position with the employer within the six month period .…”

“While this process took a long time, the ultimate win is huge for the GSU member and members generally,” said GSU general secretary Hugh Wagner. “Collective agreement rights covering position elimination, EI top up benefits (SEB), and severance pay were first bargained by GSU in 1986. These particular rights are unique to GSU’s collective agreements with Heartland Livestock, Crop Production Services (Canada), Richardson Pioneer, Viterra and Western Producer.

“We’ve had experience with some employers trying to undermine the position elimination rights of GSU members by putting erroneous information in ROEs and the like,” Wagner said. “Perhaps they are envious of the union advantage because their non-union employees don’t have the same rights under employers’ HR policies.” 

“Whatever the circumstances, when members encounter an EI snag GSU is always there to help,” Wagner said. “I thank the union member for his tenacity and also thank Lawrence Maier, Steve Torgerson and Ronni Nordal for their hard work in this case. “

ANOTHER PROBLEM SOLVED: workplace mediation at a GSU-represented workplace

Recently members at a GSU-represented workplace attended a workplace mediation meeting to address conflict between a number of union members and their manager. The mediation process resulted from grievance action taken by the union members in response to complaints they had about their manager.

“As a result of dialogue during the grievance process GSU, the grievors and the employer’s representatives agreed to give mediation a try,” said GSU general secretary Hugh Wagner. “With the assistance of a mediator, all concerned participated and aired their differences and, while the experience is still fresh, I am reasonably optimistic that a renewed and forward-looking workplace relationship has been started” 

GSU members have access to a grievance process and it is intended to provide the means for resolving workplace disputes regardless of the subject. The decision to use the grievance procedure in GSU collective agreements is up to the employees involved in any given situation. Employees represented by GSU have access to union staff reps who will advise in relation to rights, responsibilities and the options available. The decision on whether to tackle an individual or group workplace problem through the grievance procedure rests with the union members involved.

Access to a grievance procedure free from discrimination, retaliation or retribution, and it is guaranteed to unionized workers by their collective agreement as well as federal and provincial labour legislation.

Just want advice? GSU can help.

If you need advice or ideas about how to handle a workplace situation, call your GSU staff rep.

Contact information for GSU staff is available here.

ANOTHER PROBLEM SOLVED: steps to create, foster, and enforce a safe workplace

A member was terminated following an investigation into complaints regarding their conduct at work. The member contacted GSU, consulted with staff rep Steve Torgerson, and filed a grievance.

When Steve researched and prepared for grievance hearings, he identified a reoccurring theme of a year-long failure by the employer to provide a safe workplace. In this case, the issue wasn’t the physical safety of workers in the workplace, but rather failure to create a safe environment for employees to confidently report issues to managers and trust they would be addressed.

The issue which ultimately resulted in the member’s termination seemed unavoidable in the existing workplace environment and resulted in job loss for the employee. It also brought to light that other employees didn’t feel safe at work or believe they had any recourse through their employer.

Ultimately, the grievance was resolved when the grievor accepted a sizable settlement from the company. The employee was pleased with the settlement, but it is perhaps just as important that the Company recognized their responsibility to ensure that all steps have been taken to create, foster, and enforce a safe workplace for all employees.

When there are problems in the workplace there are many factors to consider.

A GSU staff rep has access to information and can help gather all facts and identify whether your rights have been violated. Call us if you need advice or if there is a problem to be fixed.

Contact information for GSU staff is available here.

Staff rep Donna Driediger spoke to a member who was having concerns about whether or not to apply for a position in their area

That’s the whole story. A member phoned with concerns and one of our staff reps helped talk things through and offer advice. 

Just want advice? GSU staff reps can help.

No problem is too small. If you need advice or ideas about how to handle workplace situation, call your GSU staff rep. 

Contacting GSU does not mean you are obligated to file a grievance. We are here to assist you, but we won’t contact your employer or act on your behalf without consultation, direction, and approval from you.

These services are provided to you as part of your union dues, and their is no additional charge for assisting you.

Contact information for GSU staff is available here.

 

Need help with an Employment Insurance claim? Contact your staff rep or the Unemployed Workers’ Help centre

A member was having problems with their Employment Insurance claim. Staff rep Steve Torgerson assisted the member and worked to make sure the claim form had been submitted correctly. After determining all was in order, Steve turned to Mark Crawford at the  Unemployed Workers’ Help Centre.  As an expert in EI, Mark was able to move the appeal process along, and ultimately the member’s EI claim was accepted. 

Click here to learn more about the many EI and advocate services provided by the UWHC. Government and labour union funding ensures that there is no charge for Saskatchewan residents who use these services.   

GSU helps sort things out.

GSU can help advocate on your behalf, whether it’s with company management, insurance companies, or government agencies like EI and workers’ comp. Our  services are provided to you as part of your union dues and there is no additional charge for assisting you.

Do you have questions or concerns?  Contact information for GSU staff is available here.

ANOTHER PROBLEM SOLVED: Extended health and dental coverage while on long-term disability benefits

Hugh Wagner and the Executive Committee of Local 8 are following-up on a grievance challenging a decision by Advance Tank Centres Ltd. to terminate the extended health and dental coverage of an employee who is on long-term disability benefits. The employer has also advised that management intends to terminate the employee on account of blameless absenteeism.

“This is a completely new situation to me,” Wagner said. “I don’t recall any previous occasion of an employee being cut off benefits and having their employment terminated simply for being absent from work because they are suffering from a total disability.”

Wagner advises that GSU has referred the grievance to arbitration and is waiting to hear from the employer about scheduling an arbitration hearing.

“The employer’s logic in this situation is breathtakingly baffling”, Wagner said. “I think our chances of success at arbitration are very good.”

GSU helps sort things out.

When there are problems in the workplace, there are many factors to consider. A GSU staff rep has access to information and can help gather all the facts and identify whether your rights have been violated, but we  won’t act on your behalf without your direction and approval.

These services are provided to you as part of your union dues. There is no additional charge for assisting you.

ANOTHER PROBLEM SOLVED: attendance bonus

A GSU member working for Grain Millers had an issue with their attendance bonus. The issues was taken to the their manager and was still not resolved.  

Staff representative Steve Torgerson assisted the member in filing a grievance that formalizes the process to allow for discussions to try to resolve the issue. Once the grievance was filed the Company looked into the situation and within a few days had agreed to pay the attendance bonus to the employee. 

The right to file a workplace grievance and be assisted by a union representative without fear of reprisal or retribution is a fundamental principle of union representation. Filing a grievance will bring your issue to the forefront and will cause the Company to consider the facts of the case. Not every grievance is successful, but every grievance delivers value.

If you want to learn more about your rights and the grievance process contact a GSU elected officer or Staff Rep.

No problem is too small, and identifying problems when they are small benefits everyone.

GSU staff reps will help find answers to your questions, but we won’t act on your behalf without your direction and approval. These services are provided to you as part of your union dues. There is no additional charge for assisting you.

Contact information for GSU staff is available here.

WE’RE WORKING ON IT: job reclassification

Staff rep Steve Torgerson has been in contact with GSU members who think their duties and responsibilities have increased to the point where a job reclassification may be in order. Steve is working with them to put the information together and start the dialogue with the company.

If you have questions about a workplace issue or if you are experiencing problems in the workplace, contact your GSU staff.

GSU staff reps will help find answers to your questions, but we won’t act on your behalf without your direction and approval.

Contact information for GSU staff is available here.

ANOTHER PROBLEM SOLVED: Can I collect Worker’s Compensation benefits after age 65?

GSU staff rep Dale Markling recently assisted a member who was inquiring whether he was able to collect Worker’s Compensation benefits after age 65. 

The current rules provide that if an injured worker is under 63 years of age when she/he becomes eligible for WCB benefits,  then she/he can collect until the age of 65. If the injured worker is age 63 or older when she/he becomes eligible , then she/he is allowed to collect WCB benefits for a maximum of two years.

Would you like assistance with a claim or a potential claim?

Your GSU staff rep will help find answers to your questions. We can even advocate on your behalf, whether it’s with company management, insurance companies, or government agencies like EI and workers’ comp, but we won’t act on your behalf without your direction and approval. 

Contact information for GSU staff is available here.

ANOTHER PROBLEM SOLVED: Clarification on Workers’ Comp benefits after age 65

GSU staff rep Dale Markling recently assisted a member who was inquiring whether he was able to collect Worker’s Compensation benefits after age 65

The current rules provide that if an injured worker is under 63 years of age when she/he becomes eligible for WCB benefits then she/he can collect until the age of 65. If the injured worker is age 63 or older when she/he becomes eligible, then she/he is allowed to collect WCB benefits for a maximum of two years.

Do you have a question for your staff rep?

Your staff rep can assist you with problems regarding Workers’ Compensation, Employment Insurance, Retirement, Pension,  other benefits, and workplace issues. These services are provided to you as part of your union dues. There is no additional charge for assisting you.

ANOTHER PROBLEM SOLVED: Long-term disability insurance claim – mistake leaves GSU member’s first LTD benefit at $0

A Local 15 member’s long-term disability insurance claim (LTD) was accepted. However, the insurer mistakenly thought the member had other earnings in the first benefit pay period that were high enough to reduce his first LTD benefit to zero.

The prospect of zero pay caused the member considerable distress and he contacted the union. GSU general secretary Hugh Wagner immediately contacted the employer and provided the necessary background information about the LTD claim.

The mistake on the insurer’s part was corrected the same day and the member received his LTD payment soon after.

“Having to be on LTD benefits means someone is already undergoing additional stress, and uncertainty about benefit payments adds to the stress,” Wagner said. “GSU helps alleviate stress by assisting union members with employment-related issues – including sick leave claims, LTD insurance claims, WCB claims and EI benefit claims.”

 

Would you like assistance with a claim or a potential claim? 

Your GSU staff rep will help find answers to your questions. We can even advocate on your behalf, whether it’s with company management, insurance companies, or government agencies like EI and workers’ comp, but we won’t act on your behalf without your direction and approval. 

Contact information for GSU staff is available here.

WE’RE WORKING ON IT: eligibility for sick leave benefits

A GSU member contacted staff rep Lawrence Maier regarding eligibility for sick leave benefits

The member was deducted vacation and earned time off for overtime for a number of doctor and specialist appointments while dealing with a serious illness. 

The member gave permission for Lawrence to talk to management and attempt to resolve the matter. Management is reviewing the situation, and if a positive answer isn’t received soon, further action will be taken to provide the benefits that the employee has earned and deserves.

Contact a GSU staff rep with your questions and concerns. We will work with you to find answers to your questions, find solutions that work for you, and we won’t act on your behalf without your direction and approval. 

Contact information for GSU staff is available here.

ANOTHER PROBLEM SOLVED: Layoffs and top-up

Staff Rep Steve Torgerson recently assisted GSU members with questions about layoffs, top-up, and what that entails. 

GSU staff can provide additional assistance you may need regarding layoff or any other employment insurance claim. We can even help you with EI appeals.

Contact a GSU staff rep with your questions and concerns. We will work with you to find answers to your questions, find solutions that work for you, and we won’t act on your behalf without your direction and approval. 

Contact information for GSU staff is available here.