An employee was off work as a result of a medical procedure. When they realized they weren’t fully aware of the employer’s process for claiming sick benefits before beginning their leave from work, they called general secretary Hugh Wagner at the GSU office.

Wagner contacted the employer and rectified the situation with a couple of phone calls.

“The experience is a reminder that greater emphasis should be given by employers to making administrative processes simple, transparent and seamless,” Wagner said. “Transparency in benefit plans is something employers generally don’t devote enough time or resources to as they tend to shuffle things off to third-party providers.”

GSU works to eliminate bureaucratic frustration and the stresses it can cause.

If you are experiencing difficulty with processes or paperwork regarding sick leave benefits or other issues, don’t hesitate to contact your GSU staff representative. No question is too small to ask, and our services are provided to you as part of your union dues.