Staff representative Steve Torgerson is assisting a GSU member who is struggling to receive the correct pay for hours they worked this autumn.

“Payroll systems are complex,” said Torgerson. “By attempting to reduce human error and maximize efficiency using automated programs, the factors of human assessment and reasoning have been eliminated. For this particular GSU member, the reduction of human interaction in the payroll process is creating problems when the payroll program’s strict automated triggers are applied.”

Fortunately, the member had maintained thorough records of their time at work.

“Members should independently track their hours and compare them to the company’s recorded hours and then again when they get their pay stubs,” Torgerson advises. “Pay close attention and be aware of your hours, overtime and double overtime, any shift premiums, sick leave and vacations. Write it all down.”

If you have any questions or require clarification, don’t hesitate to reach out to a GSU staff rep.

Our services are provided to you as part of your union dues and there is never an additional charge for assisting you. Contact information for GSU staff representatives is available on our web page at gsu.ca.