An intervention by GSU rep Steve Torgerson produced a solution for a member of Local 2 (Viterra Head Office) who had been waiting for seven weeks as their claim for EI benefits languished at Service Canada. 

The member in question was laid off in mid-December as a result of the elimination of their position in Viterra’s Regina head office. When issuing the record of employment (ROE), Viterra’s payroll department mistakenly indicated that the member was on a leave of absence. A co-worker heard of the predicament and contacted GSU.

Steve Torgerson contacted HR to sort out the problem and a corrected ROE was issued to Service Canada. 

“A lot of worry and frustration could have been avoided in this situation if GSU had been contacted sooner,” said GSU general secretary Hugh Wagner. “We do our best to find solutions and answers for GSU members and it all begins with a phone call, email or text message.”

No problem is too small. If you have a question or a concern, don’t hesitate to contact your GSU staff rep. Their services are provided to you as part of your union dues. There is no additional charge for assisting you.