ANOTHER PROBLEM SOLVED: Employee and Family Assistance Program (EFAP) services


GSU staff rep Dale Markling was contacted by a member who was concerned that their workplace Employee and Family Assistance Program (EFAP) wasn’t providing the level of service that was provided under the previous provider, such as a one-on-one meeting with a counselor. Dale spoke to employer representatives who confirmed with the provider that this service is still available.

The EFAP is an employment-related program which allows employees or their dependents to access counselling types of services. The use of these programs are confidential and the providers do not give the employer the names of who has used the service or the service provided. If employees or their dependents have any need for these services or what services are provided at the cost to the company, they can contact a GSU rep for more information on a confidential basis.

EFAP programs in GSU-represented workplaces originated as a result of bargaining between the employer and the union.

Do you have a question about your employer’s EFAP program? Contact a GSU staff rep.

Your inquiry will be treated with the strictest confidentiality. Staff rep services are provided to you as part of your union dues and there is no additional charge for assisting you. Contact information for GSU staff reps is available here