ANOTHER PROBLEM SOLVED: Submitting a claim to insurance provider

A member called staff representative Steve Torgerson with questions about their benefit plan. The member was hired eights months ago and wasn’t sure how to claim for prescription medicine or how to submit a claim. 

Steve walked the member through submitting a claim to their insurance provider and provided the member with a contact to ask about getting a copy of the benefit plan information. 

It is valuable to fully understand your full medical benefit plan through work. Whether you need to use them now or not knowing what you have is the first step in utilizing your benefit plan to its fullest.

Do you need assistance with a problem or question in your workplace?

Contact a GSU staff representative. This service is provided to you as part of your union dues, and there is no additional charge for assisting you.