Recently, a GSU member mentioned in passing he was out-of-pocket for some health plan expenses that exceeded his coverage. A nearby GSU officer asked if the member had used the health spending account which was part of their benefit plan. 

The member was not aware he had access to a health spending account. After some encouragement from the GSU officer, the member called Manulife and found out that he was able to use the current year’s credit and the previous year’s credit which hadn’t been claimed, and his reimbursement cheque would be in the mail immediately.